We understand that the brain is a pattern making organ that craves certainty – and that it has a really sophisticated way of blinding our attention to things it does not understand. In times of accelerating and complex change, its something we need to be very aware of.
Particularly those of us running businesses, or supporting businesses as advisers of any stripe – from coaches to consultants to accountants. As relative outsiders we have a unique contribution we can make. We have the privilege working with numbers of businesses, not just one, and we have the independence to be able to bring things to their attention – even the things they may find uncomfortable.
Yet, at the same time, we are prey to exactly the same issues. It is easy to find ourselves lulled into using the same old tools (GROW model, anyone? Leadership and Management Training?) and pushing the same old material in the same old way.
That turns us into the equivalent of old family retainers, not positive catalysts or people who care about there clients.
One great example for me is leadership and management. How many people do you see – including advisers – conflating the two? The reality is that the gap between them is getting huge.
Increasingly, leadership is about systemic awareness – adopting a holistic view of the business in the context of its ecosystem. It’s “why?”Making sure it is green pastures, not scrabbling round on arid plains.
Management is about the here and now, and the culture – a clear focus on the “What ?” and the “How?”
They are critically interdependent, but each independent of the other in the markets that are evolving.
It pays us to be aware of, and mind, the gap.
For those interested in more substance, try Mackey’s “conscious Capitalism” or Martin’s “The Opposable Mind” and “Design of Business”. Or of course, mail me; firstname.lastname@example.org